Help Center
Support
Reach the Afro Studios team for submission guidance, account issues, and distribution process questions.
Support Area
Submission help
Questions about preparing a screener, metadata, rights availability, or delivery materials before you upload.
Support Area
Account support
Issues signing in, accessing your dashboard, or managing creator workflows inside the platform.
Support Area
Distribution inquiries
Clarification on buyer fit, packaging expectations, and what happens after your project enters review.
Before you contact us
- Include your project title, runtime, and a short description of the issue when contacting support.
- If your question is rights-related, list the territories and windows you currently control.
- For upload problems, mention file format, approximate file size, and when the issue occurred.
- Use Creator Studio for active submissions and the support inbox for policy or process questions.
Contact
Need direct assistance?
For general support, email the team with enough context to help us route your request quickly. For active submissions, you can also go straight to Creator Studio.